FREQUENTLY ASKED QUESTIONS
Do I need to schedule an appointment?
Yes, we are a by appointment only bridal boutique for bridal shopping, Mother of the bride, and bridesmaids. We like to give each bride our undivided attention and have found that 1.5 hours is typically the perfect amount of time to review our showroom floor and try on the dresses fit for you!
How far in advance should I order my gown?
All of our designer wedding dresses are made to order, on average they take 6 months to create. Including shipping and alterations we suggest ordering your gown 9-12 months prior to your wedding date. There are rush options for weddings that will take place in less than 6 months with rush fees applying.
How should I prepare for my appointment and what should I bring?
We recommend proper undergarments, a heel that you envision yourself wearing, and an open mind! Feel free to bring in your Pinterest page and other pictures to show your stylist the look and silhouette you envision. Your bridal consultant is ready to guide you with all the information you have, or do not have on the wedding gown of your dreams! Our Pinterest page is always a great way to browse some of our selection.
Who do I bring to my bridal shopping appointment?
We recommend no more than 4 people to attend your appointment. We feel that the opinions of a trusted few make the decision easier and less stressful for you.
Is it crazy to "SAY YES TO THE DRESS" on my first shopping trip?
Many brides say YES the first time! As long as you love your dress, take advantage of the wonderful moment when you fall in love with it.
Do you carry plus size dresses?
Absolutely! We carry plus size wedding dresses from sizes 18 - 34 as well as bridesmaid dresses! All of the dresses in our shop can be ordered in plus size.
What is our price range?
Our gowns range from $1200-$3000. We only require 60% payment to order your dress, and the balance is due within 10 business days of the arrival of the gown.
Will I need alterations and do you recommend a seamstress to use?
As soon as your dress arrives we ask you to come in within 10 days for your first try on. We will order the dress as close to your current size as possible, but all bridal gowns require alterations in order to fit you perfectly. We have in-house alterations but you are not required to use our services. We recommend you allow about 2-3 months for alterations.
What is the average cost of alterations?
When using our master seamstresses they assess each bride in their gown for the adjustments they need. Alterations range from $350-$750 which includes pressing, packaging and personal appointments with the seamstress. Free consultations are available to provide a more accurate pricing range.
When should I order my bridesmaid dresses?
We recommend you order your bridesmaid dresses about 8 months prior your wedding date as they take an average of 4 months to arrive after ordering. This allows ample time for your bridesmaids to receive their gowns and time for any necessary alterations. Discounts are made for our brides and large group bridal parties.
Do you have a return policy?
Unfortunately since our retailers do not accept returns and refunds, we have a no refund/return policy on all items.
Are food, drinks, or children welcome to come to my bridal appointment?
We want to keep our shop as tidy as possible so the gowns stay in the best condition for you to try on or buy so we ask that only bottle water be permitted into the shop. We do celebrate with a champagne toast when you say "YES TO THE DRESS!". Because of the delicate nature of the dresses, we also ask that children under 10 not come to the appointment. We recommend that you bring them to the final fitting if it is important for you to include them during this experience.
Do you have a sample sale?
Yes, we keep our gowns in great condition and buying a dress off the rack is a great way to purchase a dress at up to 50% off! If your wedding day is around the corner, it will ensure that your dress will be in on time. Our seamstresses can help repair the gown if needed and cleaning options are available.
What is a trunk show?
We carry an edited selection of each designer’s collection so trunk shows are a designated time that we have an extended selection of a particular designer. Trunk shows last for only a few days, and appointments fill up quickly, so we recommend you book early if one of your favorite designers will be visiting so you can shop the entire collection. Discounts or promotions offered during the trunk will only apply during the trunk show dates. Check out our Events page to see our upcoming Trunk Shows!